Illuminate tech LTD. privacy policy

Last updated: 24/01/2024

Our contact details

Address: 86-90 Paul Street, London, England, EC2A 4NE

Email: hello@illuminatetech.co.uk

The type of personal information we collect

We currently collect and process the following information:

  1. Correspondence (emails);

  2. Website usage statistics;

  3. Employee, research fellow, client details:

  4. Name

    • Email address

    • Organisation

    • Organisation address

    • Job title / position

    • Phone number

    • Correspondence

How we get the personal information and why we have it

Most of the personal information we get is provided to us directly by you for one of the following reasons:

  • To collaborate with illuminate tech on research as a research fellow

  • To enable us to carry out work on your behalf as a consultant

  • Because you have made an enquiry via our website / email

We may share personal information on our website, for example your name and organisational affiliation if you are a research fellow.

Under the UK General Data Protection Regulation (UK GDPR) the lawful bases we rely on for processing your personal information are:

(a) Your consent. You can withdraw consent at any time by emailing hello@illuminatetech.co.uk.

(b) We have a contractual obligation

(c) We have a legal obligation

(d) We have a legitimate interest

We will never pass your information on to a third party without your express consent, unless that information is shared due to a contractual or legal obligation.

How we store your personal information

Your information is securely stored on Microsoft Sharepoint in line with our internal Information Management Policy.

We keep your personal information for up to three years after your last interaction with us, or until you request that it is deleted. After three years without interaction from you, we will permanently delete your information from our records.

Your data protection rights

Under data protection law, you have rights including the following:

Your right of access - You have the right to ask us for copies of your personal information.

Your right of rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - you have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at hello@illuminatetech.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at hello@illuminatetech.co.uk

You can also complain to the ICO if you are unhappy about how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number:

0303 123 1113

ICO Website:

https://www.ico.org.uk